Summary: This position provides support for the general operations of the agency, requiring prioritization and management of multiple assignments. Key responsibilities are serving as receptionist, managing the front office and community space, providing support to the APAC program, maintaining agency records with confidentiality and sensitivity, and providing quality customer service.
Minimum Education: High school diploma or equivalent plus business courses or post-secondary education courses related to business. Bachelor’s degree a plus.
Minimum Work Experience: Two years in similar position.
Required Licenses/Certifications: Valid Alabama driver license and auto insurance minimum liability 100/300.
Required Skills, Knowledge, and Abilities: Excellent communication and writing skills. Proficient in all Microsoft Office and Adobe Acrobat products, to include data entry and Mail Merge. Ability to work with a team while evidencing ability to think critically; ability to plan and carry independent work when directed. Good problem-solving skills; ability to respond calmly and non-judgmentally to others, including persons in crisis. Ability to demonstrate cultural and socioeconomic proficiency. Consistently relates to others with kindness and patience.
Required Internal Certification/Trainings: Bi-annual TB skin test/medical report.
List any physical requirements: Travel, some overnight. Ability to lift 20 lbs.
